Terms & Conditions
All Brownie Baker brownies are made to order so you can be assured they are fresh. Because of this, we ask that you allow 3 days from the time of your order to when you will receive them. We are unable to make our Brownies for next day delivery.
We charge a flat rate of £2.95 for delivery but if you spend £50.00 or more you will automatically be given the option of free shipping.
All our orders are delivered by courier so please make sure you are either in when they are delivered or that there is a secure place for the courier to leave them. Let us know any delivery instructions in the gift message area when ordering.
If you would like your Brownies delivered on a specific day (allowing for the above 3 days to make them) then please let us know at the time of ordering in the box provided. Please be aware that we are unable to deliver on Saturdays and Sundays and we cannot be held responsible for our courier partners failing to meet their next-day delivery service promises.
Because our Brownies are freshly made to order we cannot accept any returns or refunds.
Please Note: As our Brownies are made in the same place and we use nuts in our product range, we cannot guarantee that there will be no trace of nuts or peanuts in any of our other Brownies. If you have any food allergies or intolerances or are in any doubt at all, please contact us: firstname.lastname@example.org.
Our products also contain milk, eggs, butter, gluten, nuts and peanuts. Allergens are highlighted in bold in the description for each brownie flavour in our online shop. If you have any allergies, please have a look at the Foods Standards Agency website.